Hoda
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Articles
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Interactive visit plan – go from one point to the other
Question: Can we create an interactive visit plan for virtual visits? For example, to go directly to a point that would be far from the starting point? Answer: Yes, it is possible to move users f...
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Model created under 3DS Max
Question: Is it possible to use models created using 3DS Max? Answer: You will have to convert the object to a “.gltf” or “.glb” format.
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3D object format compatible with Speedernet Sphere
Question: Can we insert 3D objects? If so, which formats are compatible with Speedernet Sphere? Answer: Yes, if you own the premium 3D version. The “.gltf” and “.glb” formats are compatible with ...
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Storage of projects
Question: Where are the projects created with Speedernet Sphere stored? On the Cloud or locally? If on the Cloud, what are the main lines of the property and data dissemination policy? Answer: Pr...
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Running on Android and iOS?
Question: Does Speedernet Sphere run on Android and iOS? Answer: Yes, you can view your experiences on Android and iOS.
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I lost my password
Question: I lost my password and cannot find it. How can I access my account? Answer: When you forget your password, simply reset it to access your account. To do so, click on this link to reset ...
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Pre-requisites to install Sphere
Question: Are there any pre-requisites to install Speedernet Sphere? If so, what are they? Answer: To learn more about the recommended configurations, please read this article dedicated to the to...
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Using Sphere on Mac
Question: Is it possible to run the software on Mac? Answer: Yes, you can use Sphere on Mac. Here are the recommended configurations to use Sphere on Mac: OS: OSX High Sierra or higher - up to B...
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I cannot find how to test my experience…
Question: I followed the tutorial: how to integrate images, a pictogram, etc. I finished the creation of my experience but cannot find how to test it. Answer: To test the experience, you have 3 ...
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Integrated ProBuilder?
Question: Sphere is compatible with other 3D tools on the market. Is it compatible with ProBuilder integrated in Unity 3D? Answer: ProBuilder is not integrated into Sphere. However, you can expor...