Hoda
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Timeline
Question: Is the timeline also compatible with a 360° photo and not just with a 360° video? Answer: Yes, the timeline can be used in all contexts.
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Interactive visit plan – go from one point to the other
Question: Can we create an interactive visit plan for virtual visits? For example, to go directly to a point that would be far from the starting point? Answer: Yes, it is possible to move users f...
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Pre-requisites to install Sphere
Question: Are there any pre-requisites to install Speedernet Sphere? If so, what are they? Answer: To learn more about the recommended configurations, please read this article dedicated to the to...
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I lost my password
Question: I lost my password and cannot find it. How can I access my account? Answer: When you forget your password, simply reset it to access your account. To do so, click on this link to reset ...
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Contact the Speedernet Sphere team
Question: I need help/information, how can I contact you? Answer: If you have questions on the software, you can contact us using this link. For any other requests, please contact our team throug...
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I downloaded Sphere but I cannot log in.
Question: After downloading Sphere software, I couldn’t log in. I entered my email address and my password. But I cannot log in. Answer: To benefit from all the features that Sphere offers, the ...