Hoda
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Sphere and file formats
Speedernet Sphere uses a number of file formats for its operation. Depending on its configuration, an LMS platform or your organization's network infrastructures may not support all of these file f...
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Updating the software
Speedernet Sphere updates automatically. As soon as an update is available, you will be informed through a pop-up window. You will be able to download the update directly from there. To manually ch...
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Speedernet Sphere and iOS environment
This article discusses the iOS platform, its technical environment, and its limitations in exploiting Sphere resources. Apple has defined several limitations through its recent updates, especially ...
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Speedernet Sphere and video configuration
You're doing VR experiences with Sphere and you want to add videos. Before doing so, I invite you to apply these good practices to have the best results for your experience. For videos, compress ...
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Speedernet Sphere and image configuration
For images, Sphere compatible image file formats are ".jpeg" and ".png". In terms of size: For photo panoramas (360 Photo), we recommend the resolution 8192px x 4096px. For normal photos (2D Phot...
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I cannot find how to test my experience…
Question: I followed the tutorial: how to integrate images, a pictogram, etc. I finished the creation of my experience but cannot find how to test it. Answer: To test the experience, you have 3 ...
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How to test the experience on a VR helmet
Question: I would like to test the experience created with Sphere on my VR helmet. Can you tell me the procedure to view the experience in a helmet? Answer: To view your experience, first you mus...
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Where are Sphere projects hosted?
Question: Can you tell me where the projects created on Sphere are hosted? Answer: When you export your project with Speedernet Sphere, it generates a folder that contains all the elements (.htm...
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Quality of the 360/2D photo
Question: What photo quality should I use to incorporate them into scenes without having visible pixels? Answer: Image formats compatible with Sphere are “.jpeg” and “.png”. About the size: For ...
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Download problem due to MSVCP140.dll not found.
Question: I cannot download the Speedernet Sphere software. I have an error message "Cannot run code because MSVCP140.dll is not found." Reinstallation does not fix the problem. Answer: To fix yo...