Hoda
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Download issue due to api-ms-win-crt-runtime-l1-1-0.dll
Question: I try in vain to download Speedernet Sphere but an error message appears at the end of the download: api-ms-win-crt-runtime-l1-1-0.dll. I updated Window 7 as it was asked but without resu...
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Premium account
Question: What is the difference between the Premium and the free accounts? Answer: All the features of the software are available in the free version, except for: Possibility to view the experi...
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Free account
Question: I was able to download and install Sphere. It is indicated “Your account has the free rights”. It seems like this free version is limited to 1 project and 5 scenes, is that correct? An...
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Storage of projects
Question: Where are the projects created with Speedernet Sphere stored? On the Cloud or locally? If on the Cloud, what are the main lines of the property and data dissemination policy? Answer: Pr...
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Running on Android and iOS?
Question: Does Speedernet Sphere run on Android and iOS? Answer: Yes, you can view your experiences on Android and iOS.
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Local viewing
Question: Talking about viewing on the Internet, is it possible to only view the content locally? Answer: It is possible to view the content locally, on your browser. However, Chrome and Firefox ...
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Integrated ProBuilder?
Question: Sphere is compatible with other 3D tools on the market. Is it compatible with ProBuilder integrated in Unity 3D? Answer: ProBuilder is not integrated into Sphere. However, you can expor...
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3D object format compatible with Speedernet Sphere
Question: Can we insert 3D objects? If so, which formats are compatible with Speedernet Sphere? Answer: Yes, if you own the premium 3D version. The “.gltf” and “.glb” formats are compatible with ...
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Model created under 3DS Max
Question: Is it possible to use models created using 3DS Max? Answer: You will have to convert the object to a “.gltf” or “.glb” format.
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Compression format for videos
Question: Can you tell me what is the best compression format for 360 videos? Answer: It is recommended to compress videos into a .MP4 H.264 format. To learn more, you can read this article.