Hoda
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Compression format for videos
Question: Can you tell me what is the best compression format for 360 videos? Answer: It is recommended to compress videos into a .MP4 H.264 format. To learn more, you can read this article.
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Interactive visit plan – go from one point to the other
Question: Can we create an interactive visit plan for virtual visits? For example, to go directly to a point that would be far from the starting point? Answer: Yes, it is possible to move users f...
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Local viewing
Question: Talking about viewing on the Internet, is it possible to only view the content locally? Answer: It is possible to view the content locally, on your browser. However, Chrome and Firefox ...
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Model created under 3DS Max
Question: Is it possible to use models created using 3DS Max? Answer: You will have to convert the object to a “.gltf” or “.glb” format.
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3D object format compatible with Speedernet Sphere
Question: Can we insert 3D objects? If so, which formats are compatible with Speedernet Sphere? Answer: Yes, if you own the premium 3D version. The “.gltf” and “.glb” formats are compatible with ...
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Timeline
Question: Is the timeline also compatible with a 360° photo and not just with a 360° video? Answer: Yes, the timeline can be used in all contexts.
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Storage of projects
Question: Where are the projects created with Speedernet Sphere stored? On the Cloud or locally? If on the Cloud, what are the main lines of the property and data dissemination policy? Answer: Pr...
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Running on Android and iOS?
Question: Does Speedernet Sphere run on Android and iOS? Answer: Yes, you can view your experiences on Android and iOS.
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I lost my password
Question: I lost my password and cannot find it. How can I access my account? Answer: When you forget your password, simply reset it to access your account. To do so, click on this link to reset ...
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Pre-requisites to install Sphere
Question: Are there any pre-requisites to install Speedernet Sphere? If so, what are they? Answer: To learn more about the recommended configurations, please read this article dedicated to the to...