Hoda
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Using Sphere on Mac
Question: Is it possible to run the software on Mac? Answer: Yes, you can use Sphere on Mac. Here are the recommended configurations to use Sphere on Mac: OS: OSX High Sierra or higher - up to B...
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I cannot find how to test my experience…
Question: I followed the tutorial: how to integrate images, a pictogram, etc. I finished the creation of my experience but cannot find how to test it. Answer: To test the experience, you have 3 ...
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Integrated ProBuilder?
Question: Sphere is compatible with other 3D tools on the market. Is it compatible with ProBuilder integrated in Unity 3D? Answer: ProBuilder is not integrated into Sphere. However, you can expor...
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Quality of the 360/2D photo
Question: What photo quality should I use to incorporate them into scenes without having visible pixels? Answer: Image formats compatible with Sphere are “.jpeg” and “.png”. About the size: For ...
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Download issue due to api-ms-win-crt-runtime-l1-1-0.dll
Question: I try in vain to download Speedernet Sphere but an error message appears at the end of the download: api-ms-win-crt-runtime-l1-1-0.dll. I updated Window 7 as it was asked but without resu...
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Where are Sphere projects hosted?
Question: Can you tell me where the projects created on Sphere are hosted? Answer: When you export your project with Speedernet Sphere, it generates a folder that contains all the elements (.htm...
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How to test the experience on a VR helmet
Question: I would like to test the experience created with Sphere on my VR helmet. Can you tell me the procedure to view the experience in a helmet? Answer: To view your experience, first you mus...
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Download problem due to MSVCP140.dll not found.
Question: I cannot download the Speedernet Sphere software. I have an error message "Cannot run code because MSVCP140.dll is not found." Reinstallation does not fix the problem. Answer: To fix yo...
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Sphere and Windows 32-bit version?
Question: Do I need a 64-bit version to run the software? Is there a 32-bit version? Answer: We recommend the following configurations for Windows: OS: Windows 10, 64 bits Processor: Intel Core ...
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Free account
Question: I was able to download and install Sphere. It is indicated “Your account has the free rights”. It seems like this free version is limited to 1 project and 5 scenes, is that correct? An...