Download problem due to MSVCP140.dll not found.

Question:

I cannot download the Speedernet Sphere software. I have an error message "Cannot run code because MSVCP140.dll is not found." Reinstallation does not fix the problem.

Answer:

To fix your problem, download "vc_redist.x64.exe" from the Microsoft website via this link: https://www.microsoft.com/en-us/download/details.aspx?id=48145

Then launch the executable.