Configuration for Delivery - Viewing

Our warranty applies to the following devices, as part of a viewing of standard resources:

• VR headsets & smartphone:

  • HTC Vive in combination with a Windows VR Ready computer;
  • Lenovo Mirage (Google Daydream platform);
  • Google Daydream View in combination with a Motorola MotoZ;
  • Motorola MotoZ;

• Operating system:

  • Windows 7 / 10, 8 Go of ram, NVidia or AMD graphic card compatible OpenGL 2.0;
  • Mac OS High Sierra or higher, 8 Go of ram, NVidia ou AMD graphic card compatible OpenGL 2.0;

• Browsers:

  • Google Chrome 73+;
  • Microsoft Edge

This warranty excludes problems related to the network (internet, wifi, security policy of the company ...).

If your broadcast material does not fit in those that are guaranteed, we recommend the following configurations:

VR headsets

• Lenovo Mirage (Google Daydream platform) and Chrome browser;
• HTC Vive in combination with a Windows VR Ready computer;
• Google Daydream View with a compatible smartphone (https://vr.google.com/daydream/smartphonevr/phones/), except Samsung series S in European version;
• Oculus RIFT in combination with a Windows VR Ready computer;
• Samsung Odyssey in combination with a Windows VR Ready computer;

Android

Recommended configurations

• OS: Android 7+
• Processor: Qualcomm Snapdragon or higher
• Memory: 4 Go ram minimum
• Browser: Chrome 73
• Hardware: Accelerometer and Compass

 Mobile phones equipped with Exynos graphic chipset, manufactured by Samsung, and distributed on the EMEA zone (Europe) are to be avoided for intensive 3D applications. 

iOS

Recommended configurations

• OS: iOS 11+
• Model: iPad last generation
• Browser: Safari

  4K videos do not work on iOS.

 It is also impossible to play two elements (videos and / or audio) at the same time in a scene of the experience. 

Windows

Recommended configurations

• OS: Windows 7 / 10
• Memory: 8Go Ram
• Graphic card: compatible OpenGL 2.0 - NVidia or AMD
• Browser: Chrome 73, IE11, Edge

 4K videos do not work on IE11.

 Sound elements on IE11 cannot be spatialized.

Mac

Recommended configurations

• OS: OSX High Sierra
• Memory: 8Go Ram
• Graphic card: compatible OpenGL 2.0 - NVidia or AMD
• Browser: Chrome 73, Safari 12